Terms of Use

Definitions

• Platform: Refers to the website, systems, and services offered by Jimmy.chat.
• User: Any individual or legal entity using the platform.
• Account: Individual registration created by the user to access the services.
• Services: Features and solutions provided by Jimmy.chat.

1. Acceptance of Terms

By accessing and using the Jimmy.chat platform, you agree to comply with and be bound by these Terms of Use. If you do not agree, please do not use our services.

2. Service Description

Jimmy.chat is an automation and management platform for WhatsApp Business that offers:

• Conversation automation via chatbot
• Management of multiple attendants
• Integration with CRM and e-commerce systems
• Performance reports and analytics
• API for custom integrations

3. User Registration and Account

To use our services, you must:

• Provide accurate and up-to-date information during registration
• Maintain the confidentiality of your access credentials
• Notify us immediately of any unauthorized use of your account
• Be responsible for all activities performed on your account

4. Acceptable Use

You agree not to use our services to:

• Send spam or unsolicited messages
  Example: sending mass promotional messages without consent.
• Violate local, national, or international laws
  Example: using the platform for fraud or scams.
• Transmit offensive, defamatory, or illegal content
  Example: sharing fake news, hate speech, or copyrighted material without permission.
• Interfere with the operation of the platform
• Attempt to access other users' accounts

5. Plans and Payments

Our services are offered through different subscription plans:

• Prices are subject to change with prior notice
• Payment must be made according to the chosen plan
• Cancellation can be done at any time
• We do not offer refunds for periods already used

6. Intellectual Property

All intellectual property rights related to the Jimmy.chat platform, including software, design, content, and brand, are the exclusive property of our company. Reproduction, distribution, or modification is prohibited without express authorization.

7. Limitation of Liability

Jimmy.chat is not responsible for direct, indirect, incidental, or consequential damages arising from the use or inability to use our services. Our services are provided 'as is' without any warranties of any kind.

8. Modifications to Terms

We reserve the right to modify these Terms of Use at any time. Changes will take effect immediately upon publication. It is your responsibility to periodically review these terms.

9. Privacy

We respect your privacy. The data provided is treated in accordance with our Privacy Policy. We recommend reading this document carefully.

10. Version History

• 15/01/2024: Language update and inclusion of practical examples.
• 01/01/2023: Initial publication of the Terms of Use.

11. Contact

For questions about these Terms of Use, contact us via email:legal@jimmy.chat